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Traxx Social Columbus Ohio Digital Marketing

now hiring

MARKETING ACCOUNT LEAD

At Traxx Social, we believe social media should drive real business growth — not just content for the sake of content.

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We're looking for someone who can own a portfolio of client accounts from strategy to execution. Someone who loves building relationships, thrives in creative problem-solving, and wants to help businesses grow through intentional marketing — not just posting content.

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This role is equal parts strategy execution, client management, and content leadership. You will act as the primary point of contact for your accounts while ensuring all deliverables are executed at a high level.

 

This is a high-ownership role with strong growth potential as the company scales. This role is being created as part of Traxx’s next phase of growth and will initially focus on taking ownership of a select group of client accounts, with the opportunity to expand over time.

YOU MIGHT BE PERFECT FOR THIS ROLE IF: 

👉 You naturally think like both a marketer and a creator.

👉 You see a coffee shop and immediately think, "That would make a great Reel."

👉 You notice good branding everywhere you go.

👉 You know the difference between chasing trends and creating strategy.

👉 You care about client relationships just as much as beautiful content.

👉 You take ownership instead of waiting for direction.

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We're looking for someone excited to grow with Traxx over the long term. If you're looking for a place to build deep client relationships, develop your marketing skills, and become part of a collaborative team, we'd love to meet you.

More about the role...

WHAT YOU'LL BE DOING

  • Developing content strategy and develop and execute brand voice for our clients

  • Creating monthly content plans aligned to client goals and constraints

  • Writing captions that hit

  • Creating Canva graphics that are polished, on-brand, and thoughtfully designed — never generic or templated-looking

  • Taking client notes and turning them into clear next steps

  • Jumping in wherever we need help (and finding ways to help before we ask)

  • Handling revisions and feedback

  • Lead client check-ins and maintain proactive communication including sending proactive weekly client updates

  • Managing scheduling and publishing across platforms

  • Tracking basic analytics and contributing insights to monthly reporting

  • Serve as the day-to-day account manager for assigned clients

  • Identify opportunities to improve performance and strategy

YOU'RE PROBABLY ALREADY

  • Making content that looks and feels good

  • Confident making creative decisions independently

  • Editing in CapCut, Canva, Edits, or whatever gets it done

  • Keeping your Google Drive organized (or at least pretending to)

  • Elite at using modern AI tools to make good work, great work

  • Writing like a real human with a point of view

  • Not scared to speak up or take initiative

  • Based in Columbus, OH (or close to)

BONUS IF YOU

  • Have video editing skills

  • Have managed client relationships directly before

  • Have experience with email campaign management (and that’s something that actually excites you to potentially work on)

  • Have experience with Meta Ad Management and a portfolio to back it up – we love numbers!

  • Think about strategy while you’re editing

  • Want to grow with something instead of just clocking hours

  • Are scrappy - because we love scrappy!

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JOB RESPONSIBILITIES MAY INCLUDE, BUT AREN’T LIMITED TO: 

CORE RESPONSIBILITIES

  • Serve as the primary point of contact for 3–5 client accounts

  • Build strong, trust-based client relationships

  • Lead client communication, updates, and check-ins

  • Ensure clients feel supported, confident, and informed

CONTENT & EXECUTION LEADERSHIP

  • Plan and manage monthly content calendars

  • Develop content direction aligned with brand strategy

  • Write captions and marketing copy across platforms

  • Oversee content creation (photo, video, graphics)

  • Manage scheduling and publishing

STRATEGY IMPLEMENTATION

  • Translate high-level strategy into actionable content

  • Contribute to content pillars, campaigns, and messaging

  • Identify opportunities for growth and optimization

  • Ensure each account is moving toward measurable outcomes

PROJECT MANAGEMENT

  • Keep all deliverables organized and on track

  • Manage timelines, deadlines, and approvals

  • Communicate clearly with internal team members

  • Delegate execution tasks to support roles when applicable

PERFORMANCE AWARENESS

  • Track basic analytics and performance trends

  • Identify what’s working and what needs to shift

  • Contribute insights to monthly reporting

WHAT WE'RE LOOKING FOR

  • This role requires strong attention to detail, organization, and follow-through.

  • At least 2+ years of experience in social media management, content coordination, or digital marketing support

  • Proficiency in major platforms (Instagram, TikTok, LinkedIn) and supporting tools like CapCut, Canva, and Rella (or other publishing/management software)

  • Experience in social media content creation, including short-form video editing, static graphics, and engaging copywriting

  • A creative eye for design, trends, and culturally relevant content

  • Strong written and verbal communication skills

  • Comfortable analyzing content performance and identifying what’s working

  • Detail-oriented, organized, and proactive with timelines and follow-through

  • Open to feedback, eager to learn, and excited to grow with our team

  • Ability to commit to consistent weekly hours

TraxxBrandSession2025_0099.jpg

WHAT THIS ROLE IS (and isn't)

This role IS:

  • High ownership

  • Client-facing

  • Strategic execution

  • Fast-paced and collaborative

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This role is NOT:

  • Purely execution/task-based

  • Limited to content scheduling only

  • A passive “wait for direction” position

TOOLS WE USE

  • Notion

  • Basecamp

  • Slack

  • Canva 

  • CapCut + Edits

  • ManyChat

  • Rella

  • Flodesk

COMMITMENT

This is a part-time contractor role to start. Typical weekly hours will fall between 25–30 hours, depending on client load and content production cycles. We are intentionally hiring with a long-term vision. For the right candidate, this position is designed to transition into a full-time W-2 role within 3-6 months based on performance, capacity needs, and mutual alignment.

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This role is designed to grow into a more senior leadership position as Traxx scales, with opportunities to:

  • Lead larger client accounts

  • Mentor team members

  • Contribute to higher-level strategy

WHAT SUCCESS LOOKS LIKE IN THIS ROLE

Within the first 90 days, you will:

  • Confidently manage multiple client accounts independently

  • Deliver organized, high-quality content calendars on time

  • Maintain proactive communication with clients and the Traxx team

  • Identify strategic improvements and creative opportunities for client accounts

  • Demonstrate strong ownership over both creative work and operational processes

LOCATION

Most of the role will be 100% remote, with the ability to travel on-location (in the area) for content shoots if you are located in/near the Columbus area as we expand. 

PAY

Contractor compensation will be discussed during the interview process and based on experience. Upon transition to W-2, compensation will move to a salaried structure.

Traxx Social Columbus Ohio Digital Marketing

TO APPLY,
PLEASE EMAIL: 

  • Résumé (no more than 1 page) as a PDF FILE

  • Examples of relevant social media and creative work:

    • 2-4 examples of social media work you’ve personally managed or created

    • Include captions you’ve written

    • Include visuals or links to reels you’ve directed or designed

    • If available, share results or growth metrics

    • You can upload these examples into Drive, send via a PDF, or send them however you’d like in the email!

  • A short written response (max 250 words) to the following:

    • How do you handle a client who doesn’t provide enough content?

    • What does proactive client communication look like to you?

    • Why are you interested in a contractor-to-W-2 growth path?

    • How would you approach building a month of content if a client provides very limited photos or assets?

 

Send Email To: kristin@traxxsocial.com

 

Applications that do not follow these instructions will not be considered.

TRAXX SOCIAL DIGITAL MARKETING

about

TRAXX SOCIAL

Traxx Social is a boutique, strategy-first digital marketing agency and fractional CMO team based in Columbus, Ohio. We partner with creative brands, founders, and mission-driven organizations who want more than pretty posts — they want intentional growth.

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At Traxx, we love working with wedding professionals, creative brands, and organizations that are making a meaningful impact in their communities. Many of our clients are mission-driven or faith-based organizations, including churches. Because of this, Traxx operates from a values-driven culture rooted in integrity, respect, kindness, and service.

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We believe social media is one piece of a larger marketing ecosystem. That means we think beyond trends. We focus on clarity, positioning, storytelling, and strategic execution that moves the needle.

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We are a small but growing team that values:

  • Ownership over hand-holding

  • Proactivity over passivity

  • Strategy over noise

  • Excellence over “good enough”

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We move quickly. We care deeply. We hold high standards. And we’re building something long-term — not just for our clients, but for our team.

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Traxx is in an exciting phase of growth. We are refining systems, expanding services, and building a core team that wants to grow alongside the company. This is not a plug-and-play agency role. It’s an opportunity to step into meaningful ownership and help shape the next chapter of Traxx.

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If you’re excited by growth, responsibility, creative autonomy, and building something that matters — you’ll thrive here.

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